Privacy Policy
This Privacy Policy explains how SpoolLedger ("we," "us," or "our") collects, uses, and discloses information in connection with PrintCalc at calc.spoolledger.com and related websites, products, and services.
1. Information We Collect
We may collect the following categories of information:
a. Information you provide directly
- email addresses submitted through waitlist, contact, support, or billing forms
- messages or other information you send to us
- purchase-related information submitted at checkout through our payment provider
b. Information stored locally in your browser
PrintCalc may store certain preferences, settings, or calculator-related data locally in your browser, such as saved inputs, presets, or local feature state. This information may remain on your device unless you clear it.
c. Technical and usage information
When you visit the Service, our hosting, security, and infrastructure providers may process standard technical information such as IP address, browser type, device information, pages requested, and similar request data for security, delivery, and operational purposes.
2. How We Use Information
We may use information to:
- operate and improve the Service
- respond to support and billing inquiries
- provide waitlist or launch updates
- process purchases and related transactions
- prevent abuse, fraud, or unauthorized use
- maintain security and reliability
- comply with legal obligations
3. Payments
If you purchase a paid product or feature, payment processing may be handled by Lemon Squeezy, which acts as merchant of record. We do not store your full payment card details on our own servers.
Payment information is subject to Lemon Squeezy's terms and privacy practices.
4. Third-Party Services
We currently use the following third-party providers to operate the Service:
- Lemon Squeezy — payments and checkout (merchant of record)
- Cloudflare — DNS, DDoS protection, and content delivery
- Hetzner — hosting infrastructure
- Formspree — waitlist email collection
- Google Fonts — typography (DM Mono and DM Sans)
These providers may process information as needed to provide their services. Their use of data is governed by their own terms and privacy policies. This list may change as we add or replace providers, and this Privacy Policy will be updated accordingly.
5. Cookies and Similar Technologies
The Service may use browser storage, cookies, or similar technologies where needed for functionality, preferences, security, or performance.
If we add analytics, marketing, or advertising technologies in the future, we may update this Privacy Policy accordingly.
6. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- provide the Service
- maintain records
- comply with legal obligations
- resolve disputes
- enforce agreements
Information stored locally in your browser may remain until you remove it.
7. Your Choices
You may:
- unsubscribe from marketing emails at any time
- contact us to request deletion of waitlist or contact information we hold, subject to legal or operational requirements
- clear locally stored browser data through your browser settings
8. Data Security
We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. International Visitors
If you access the Service from outside the United States, your information may be processed in the United States or other countries where our providers operate.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.
12. Contact
For privacy or support questions: [email protected]
For billing questions: [email protected]